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Frequently Asked Questions
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How do I activate my subscription after purchase?Once you purchase your subscription you will recieve an automated email with instructions on how to set up your account and use our proprietary backend system.
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Do I need a computer or smart phone to set up my account?No, if you prefer you can call us at 1-833-MEDMIND to set up your account over the phone with one of our account specialists.
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My SmartMedMinders notifications are not working what do I do?Try logging in and using our proprietary notifaction system per the instructions you recieved or download them here. Insert link. If that doesnt work, you can call us at 1-833-MEDMIND and we can diagnose the problem with you over the phone and get your system up and running asap.
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How do I cancel my account?Contact our customer support team at 1-833-MEDMIND and we will assist you.
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