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Frequently Asked Questions

  • How do I activate my subscription after purchase?
    Once you purchase your subscription you will recieve an automated email with instructions on how to set up your account and use our proprietary backend system.
  • Do I need a computer or smart phone to set up my account?
    No, if you prefer you can call us at 1-833-MEDMIND to set up your account over the phone with one of our account specialists.
  • My SmartMedMinders notifications are not working what do I do?
    Try logging in and using our proprietary notifaction system per the instructions you recieved or download them here. Insert link. If that doesnt work, you can call us at 1-833-MEDMIND and we can diagnose the problem with you over the phone and get your system up and running asap.
  • How do I cancel my account?
    Contact our customer support team at 1-833-MEDMIND and we will assist you.
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